CreatorProducts.ai — Privacy Policy
1. INFORMATION WE COLLECT
We are committed to transparency about our data practices. Our platform is specifically designed to minimize collection of personally identifiable information while delivering powerful analytics insights.
Information You Provide Directly
When you create an account or use the Service, we collect:
- Account Information: Name, email address, business name (if applicable), and contact details necessary for account management
- Payment Information: Billing address and payment method details processed through our secure payment processor (we do not store full credit card numbers)
- Communications: Messages you send to support or sales teams
Data Collected Through Integrations
When you connect third-party accounts, we access data necessary to provide analytics:
Audience Analytics Data:
- Aggregated audience demographics and interests from social media platforms (via official APIs)
- Website traffic patterns and engagement metrics (from connected analytics tools)
- Content performance statistics (views, clicks, shares, comments aggregated at the post level)
Affiliate Network Data:
- Sales volumes and revenue figures by product category or campaign
- Conversion rates and click-through metrics from affiliate links
- Commission structures and payout information (aggregated)
Market Intelligence:
- Publicly available trend data and market signals
- Product availability and pricing information from merchant catalogs
- Industry benchmarks for comparison purposes
What We Do NOT Collect
Our privacy-preserving design means we intentionally avoid collecting:
- Audience PII: Names, email addresses, phone numbers, physical addresses, or other identifiers of your audience members
- Creator PII beyond account needs: Personal details unrelated to Service operation (e.g., government IDs, financial records)
- Sales-level PII from affiliates: Individual customer names, payment information, shipping addresses, or transaction-specific personal data
Automatically Collected Information
Standard technical data collected during use:
- Device type and browser information
- IP address (used for security and fraud prevention; not linked to analytics profiles)
- Usage patterns within our platform (pages visited, features used)
- Cookies and similar technologies (see Section 4 below)
2. HOW WE USE YOUR INFORMATION
Service Delivery
We use collected data to:
- Provide account access and authentication
- Generate predictive product recommendations using AI models trained on aggregated behavioral patterns
- Create analytics dashboards showing revenue attribution, content performance, and audience insights
- Detect market trends and timing opportunities relevant to your niche
- Compare your metrics against anonymized industry benchmarks
Platform Improvement
We use aggregated, de-identified data to:
- Improve our predictive algorithms and recommendation accuracy
- Develop new features that benefit all users
- Identify platform-wide usage patterns for product development
Communications
With your consent or as required by law:
- Send service announcements, security alerts, and feature updates
- Respond to support inquiries
- Share relevant industry insights (with opt-out available)
Legal Compliance
We may use data to comply with legal obligations, respond to lawful requests from authorities, protect our rights, or prevent fraud.
3. DATA SHARING AND DISCLOSURE
Third-Party Service Providers
We share data only with trusted vendors who assist in operating the Service:
- Cloud hosting and infrastructure providers (for secure storage and processing)
- Payment processors (to handle billing transactions)
- Analytics tools (to improve our platform, using aggregated metrics)
All service providers are contractually obligated to protect your data and use it solely for providing services to us. They do not have independent rights to use or share your information.
What We Do NOT Share
We will never:
- Sell your personal information to third parties
- Rent or trade your account details, audience data, or analytics insights
- Disclose individual user metrics to other users without explicit consent
Aggregated and Anonymized Data
We may share aggregated statistics (e.g., "average revenue per post in the tech niche") that cannot be used to identify you or any individual. These insights help industry understanding while preserving privacy.
Legal Disclosure
We may disclose information when required by law, court order, subpoena, or government request, or when necessary to protect our rights, safety, or the safety of others. We will notify you of such requests where legally permitted.
4. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
As a California-based company, we comply with the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA" and "CPRA"). This section explains your rights under these laws.
Categories of Personal Information Collected
Under CCPA, we collect the following categories:
- Identifiers: Name, email address, account username, IP address (for security)
- Commercial Information: Purchase history with us, subscription details, billing information
- Internet/Network Activity: Usage data within our platform, features accessed, pages viewed
- Professional/Employment-Related Information: Business name, professional role (if provided)
We do NOT collect sensitive personal information as defined by CPRA (e.g., precise geolocation, racial or ethnic origin, health information, genetic data).
Your Rights Under CCPA/CPRA
Right to Know: You may request disclosure of:
- Categories and specific pieces of personal information we've collected about you in the past 12 months
- Sources from which this information was obtained
- Business purposes for collection
- Third parties with whom it has been shared
Right to Delete: You may request deletion of your personal information, subject to exceptions (e.g., data needed to complete transactions, comply with legal obligations, or maintain security).
Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising. No opt-out is necessary.
Right to Limit Use of Sensitive Data: Since we do not collect sensitive personal information as defined by CPRA, this right does not apply.
Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights (e.g., denied service or charged different prices).
How to Exercise Your Rights
Submit requests via:
- Email: privacy@creatorproducts.ai
- Web form: https://www.creatorproducts.ai/privacy-request (coming soon)
We will respond within 45 days and may need additional information to verify your identity. You may designate an authorized agent with written permission.
Do Not Sell My Personal Information
While we do not sell personal information, California residents may click here for future opt-out functionality: Do Not Sell or Share My Personal Information
5. DATA SECURITY
We implement reasonable technical and organizational measures to protect your data:
Technical Safeguards
- Encryption in transit (TLS/SSL) and at rest for stored data
- Secure authentication with password hashing and optional multi-factor authentication
- Regular security assessments and vulnerability testing
- Access controls limiting employee access to data on a need-to-know basis
- Automated backups and disaster recovery procedures
Organizational Safeguards
- Employee training on privacy and security best practices
- Confidentiality agreements for all staff handling user data
- Incident response plan for potential breaches
- Regular review of third-party vendor security practices
Limitations
While we strive to protect your information, no system is completely secure. We cannot guarantee absolute protection against unauthorized access or data breaches. In the event of a breach affecting your personal information, we will notify affected users as required by applicable law.
6. RETENTION PERIODS
We retain data only as long as necessary:
- Account Information: For the duration of your account plus up to one year after closure (for legal and tax compliance)
- Analytics Data: Processed in real-time; aggregated insights retained while your account is active; deleted within 30 days of account termination
- Integration Data: Cached temporarily during processing cycles; not stored as permanent records beyond what's needed for current analytics
- Communications: Retained for up to three years for support and compliance purposes
You may request deletion at any time, subject to legal retention requirements.
7. CHILDREN'S PRIVACY
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete it promptly.
Parents or guardians who believe their child has provided us with personal information should contact privacy@creatorproducts.ai.
8. INTERNATIONAL USERS
CreatorProducts.ai is operated in the United States and California. If you access our Service from outside the U.S., your data may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.
By using the Service, you consent to this transfer. We implement appropriate safeguards (including standard contractual clauses where required) to protect international data transfers under applicable regulations such as GDPR for European users.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated via:
- Email notification (where possible)
- Prominent notice on the Service homepage
- Updated "Last Modified" date at the top of this policy
Continued use after changes constitutes acceptance. We encourage periodic review of this document.
10. CONTACT INFORMATION
Questions about these Terms, our Privacy Policy, or your data?
- Email: legal@creatorproducts.ai (Terms inquiries)
- Privacy Email: privacy@creatorproducts.ai (CCPA/CPRA and privacy requests)
- Website: https://www.creatorproducts.ai/contact
- For urgent security concerns: security@creatorproducts.ai
These documents are provided for informational purposes and do not constitute legal advice. Users should consult qualified legal counsel to ensure compliance with all applicable laws in their jurisdiction.